Privacy Policy
This policy applies to visitors and purchasers who use and access Homelunaro (hereinafter referred to as “we” or “us”).
1. Scope of Application
This Privacy Policy explains how we collect, manage, store, and use personal information when you browse our site, place an order, or contact us.
By continuing to use our website or completing a purchase, you acknowledge and accept the practices described in this policy.
2. Information Collection and Technology Tools (Cookies)
We may collect information directly from you and through automated tools when you interact with our website. This may include:
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Contact information (name, email, phone number)
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Delivery details (shipping address, postcode, preference)
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Order information (items purchased, payment method type, transaction details)
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Interaction data (pages viewed, browsing time, navigation behavior)
To support your shopping experience, our website uses Cookies and similar technologies for:
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Saving shopping cart information
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Supporting essential page functionality
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Improving browsing and checkout experience
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Monitoring performance and identifying errors
You may restrict or disable Cookies in your browser at any time. Doing so may affect the availability of certain site features.
3. Purpose of Use and Information Sharing
We will only use your information for legitimate and relevant purposes, including:
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Processing and fulfilling orders
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Providing assistance and customer care
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Enhancing user experience and website performance
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Sending relevant notifications with your permission
We do not sell or lease your information to unrelated parties.
Information may be shared only with essential service providers such as:
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Payment processors
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Delivery and logistics service providers
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Operational support partners handling customer support or technical maintenance
These parties may only use the information to perform services necessary for order processing and platform functioning.
4. Data Storage and Cookie Consent
Personal information is stored securely and may only be accessed by authorized personnel for legitimate service purposes.
Cookies will be activated only with your permission and are used to store preferences and maintain website functionality.
You may withdraw Cookie consent at any time through browser settings, and we will comply to the extent technically feasible.
5. Your Rights
In accordance with applicable protections, you may exercise the following rights:
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Access: Request confirmation regarding the information we hold about you
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Correction: Update inaccurate or incomplete information
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Deletion: Request removal of certain information when eligible
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Restriction: Limit or pause processing activities under specific circumstances
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Withdrawal of consent: Cancel permissions previously granted (such as communication subscriptions)
Requests may be submitted at any time using the contact details below.
We will assist within a reasonable timeframe.
6. Legal Basis for Data Processing (GDPR Alignment)
Our data use is grounded in the following principles:
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Performance of a Contract: To process your order and provide services related to your purchase
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Explicit Consent: When you authorize us to send newsletters or optional communications
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Compliance with Legal Obligations: For tax, accounting, and relevant recordkeeping requirements
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Legitimate Interests: To improve user experience, enhance website security, and help prevent fraudulent activity
Contact Us
To request access to your information, make a correction, or inquire about privacy matters, please reach us at:
Address: 31 Sevilla, Rancho Santa Margarita, CA 92688, US
Phone: +1 (424) 750-2238
Email: team@homelunaro.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)